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POPULAR ARTICLES

Change Postgres Password

Problem:- Need to change the default password for postgres. Solution :- 1- connect to

Service Desk services stopped on its own.

The reason for the crash is becauss the SQL database connectivity was lost.

Error while saving the email server details : Duplicate entry for key

This Problem may happen when the application is holding to different mail server

Performance is slow

Try access ServiceDesk using the IP address of the Server not using the Alias URL and if

Unable to hide default login box

Unable to hide default login box Option A: update globalconfig set paramvalue=‘false’ where

Remove email from Scheduled Reports

select * from reportscheduletask;delete from reportscheduletask where mailid =’email@company.com’

Database Warning : Your database transaction log file size has crossed the threshold

You are getting this email as a result of an enhancement that was

Chat and Notification Bell don’t work on HTTPS

Problem : Although the chat feature is turned on. I am able to initiate

Unable to restore data after changing DBserver to SQL

After changing the DB server to MSSQL, We tried to restore the data

Delete Large System error logs records

Problem: for large Log files (over 1 million records)  When we select the